Core strengths
What I bring
- Full-Stack Application Development
- UX Design & Prototyping
- Responsive & Accessible Interfaces
- API Development & Integration
- Relational & NoSQL Databases
- Testing, Debugging & Optimization
Professional profile
Gina Aviles
Full-Stack Developer and Web Designer
I design and build end-to-end digital products across responsive interfaces, backend services, databases, and user experience. My technical operations background brings disciplined troubleshooting, clear communication, and reliability to every project.
New York Metropolitan Area, USAgaviles835@gmail.com
Education
Computer Science
B.S. in Computer Science
Southern New Hampshire University
Expected 20263.9 GPA
Certifications
CompTIA A+ · CompTIA Network+
Professional experience
Technical operations & leadership
ROC Specialist IV
Charter Communications · Tampa, FL
Lead advanced monitoring and incident response for HFC networks using DOCSIS telemetry, alarms, outage data, and performance trends to improve reliability and reduce customer impact.
- Mentor more than 40 ROC specialists and document root-cause findings, troubleshooting steps, and performance trends.
- Troubleshoot and escalate network incidents through structured analysis designed to prevent recurring interruptions.
- Earned an Excellence Award for operational performance and recognition for cross-functional support.
Technical Support Specialist
Charter Communications · St. Petersburg, FL
Provided high-volume first-response technical support while analyzing customer network and hardware data to resolve connectivity and integration issues.
- Diagnosed modems, routers, VoIP systems, streaming applications, account access, and authentication issues.
- Documented service interactions and technical resolutions to support accurate reporting and reduce repeat contacts.
- Consistently ranked within the top 25% of company performance metrics.
Technical toolkit
Technologies & practices
Frontend
- React
- Next.js
- Angular
- TypeScript
- JavaScript
- HTML5
- CSS3
- Tailwind CSS
Backend
- Java
- Spring Boot
- Python
- REST APIs
- Node.js
- Unit Testing
UX Design
- User Flows
- Wireframing
- Prototyping
- Design Systems
- Responsive Design
- Accessibility
Data & Tools
- SQL
- SQLite
- MongoDB
- Git
- Postman
- Vercel
Selected work
Resume projects
Case study
Enhanced Course Manager Program
An Angular advising workspace combining UX-focused workflows with hash-based lookup, prerequisite graphs, validation, and versioned spreadsheet imports.
Explore project →Case study
Rescue Animal Analytics Dashboard
A Python and MongoDB application with a reusable CRUD layer, dynamic filtering, interactive visualizations, and geolocation analysis.
Explore project →Case study
Secure Hashing Web Service
A Spring Boot REST service that returns SHA-256 hashes over HTTPS using SSL/TLS and a configured Java keystore.
Explore project →